Will Hero's AI Assistant

The AI Assistant helps you understand everything about Wills, estate planning, and using Will Hero. You can ask it questions like "What does an Executor do?" or "How do I hold a gift in trust?" — and it will give you clear, plain-English answers 24/7.

Yes. Once you've created your Will, the AI Assistant can summarise or explain any section — for example, who inherits what, what your Executors do, or what specific clauses mean.

Yes. Will Hero's Smart Review automatically scans your Will for common issues — like missing details, duplicate gifts, or inconsistent names — so you can fix them before you finalise it.

You can ask almost anything about Wills, estate planning, or how to use Will Hero. Try questions like:

"What's an Executor and who should I choose?"

"How do I hold a gift in trust until my child turns 25?"

"What happens if one of my beneficiaries dies before me?"

It's like having a lawyer you can message anytime — instantly, and in plain English.

No. The AI Assistant provides general information only. It does not give personalised legal or financial advice. If your question requires specific legal guidance, the AI will recommend speaking with a qualified lawyer or financial adviser.

Yes — it's awesome at it. The AI can break down even the most complex clauses or provisions into simple, everyday language, so you know exactly what they mean and how they work in your Will.

No — AI is not used to draft your Will. Will Hero uses lawyer-approved templates to generate each Will, ensuring it meets Australian legal standards. Each Will is then reviewed by our team to make sure it's clear, compliant, and error-free.

Yes. The AI Assistant remembers your current session so it can respond in context — just like a real conversation. It understands follow-up questions and builds on what you've already discussed. (Your data is always private and securely stored.)

Absolutely. All conversations are confidential and securely encrypted. Your data is never sold, shared, or used for advertising — it's only used to help you complete your Will.

No. The AI Assistant is included free with every Will Hero account. You can use it anytime for help, explanations, or guidance — at no extra cost.

Yes. You can chat with the AI Assistant anytime — even before you start. It's a great way to learn about Wills, estate planning, or what information you'll need to prepare.

The AI Assistant is instant and available 24/7. It helps you with questions about Wills, estate planning, or your document's content.

Our human support team is available during business hours to help with billing, payments, or technical issues — but they don't provide legal advice.

Yes. Will Hero's AI Assistant understands the laws of each Australian state and territory and tailors its answers accordingly. It also uses the information you've already entered in your Will — such as your state, executors, and beneficiaries — to give you more relevant, personalised guidance.

Learn more about Wills in ACT, NSW, QLD, SA, TAS, VIC, WA, and NT — including specific requirements, signing procedures, and witnessing rules for each state and territory.

Yes. The AI can walk you through what to do next — from printing and signing your Will correctly to storing it safely or ordering a printed copy through Will Hero. It can also explain what happens after you pass away, including how probate works, what your executor needs to do, and how your estate is administered according to your Will.