Our Legal Compliance Framework

Executive Summary

1. Logic-Gate Architecture & Peer-Reviewed Consensus

Beyond Static Templates: The Dynamic Builder

Will Hero does not use "smart forms" or static document templates. Instead, we have engineered a visual logic builder that treats your Will as a series of interconnected "logic gates."

• Dynamic Clause Selection: Your specific inputs (e.g., blended family or unique assets) trigger pre-vetted legal clauses designed for those exact scenarios.
• Built-in Guardrails: The software includes automated checks that prevent common errors, such as invalid executor appointments or missing mandatory terms.

The Peer-Reviewed Consensus Model

To ensure the highest standard of legal robustness, we utilise a unique "Consensus Drafting" methodology.

• Multi-State Expert Vetting: Each clause in our library was tested and refined by Australian Wills & Estates practitioners across three different Australian states. In January 2026, our clause library was independently re-reviewed by Australian Wills & Estates practitioners. This review resulted in refinements to existing clauses and the addition of new, state-specific scenarios.
• Iterative Stress-Testing: We purposefully played different legal critiques against one another. This "peer-review" approach led our partners to a consensus on wording they considered most defensible and suitable for court.
• A Proven Track Record in Australian Courts: Will Hero documents (Wills) have been successfully admitted to Probate in Australian courts when executed and witnessed in accordance with state requirements. Probate outcomes depend on individual circumstances and proper execution.

2. Rigorous Testing & User Validation

18 Months of Development and Testing

Before launching, the platform underwent an exhaustive testing period to ensure the interface effectively translates user intent into legal validity.

• 1,000+ User Tests: Through platforms like UserTesting.com, over 1,000 everyday Australians tested the platform to ensure the interface was intuitive and reduced the risk of user error.
• Beta Feedback Loops: Our beta program allowed for real-world stress-testing of complex scenarios, ensuring our logic gates handled edge cases correctly.

3. AI Oversight & Ethical Safeguards

WillBot: State-Specific Guidance

Our AI Assistant, WillBot, provides 24/7 guidance while adhering to strict ethical guardrails.

• Jurisdictional Restriction: WillBot's answers are restricted to your specific location to ensure compliance with relevant state and territory legislation, including:
  • NSW: Succession Act 2006
  • VIC: Wills Act 1997
  • QLD: Succession Act 1981
  • WA: Wills Act 1970
  • SA: Wills Act 1936
  • TAS: Wills Act 2008
  • NT: Wills Act 2000
  • ACT: Wills Act 1968
• No Personalised Advice: WillBot is trained and audited to provide general information about Wills and how to use the platform, not personalised legal advice.

"Review My Will": The Dual-AI Supervisory Layer

Our proprietary Review My Will feature catches potential issues before you sign.

• Conflict Detection: The system flags missing key identifiers or funeral wishes that might contradict other clauses.
• Plain-English Summaries: Before purchase, a second "Audit AI" generates a summarised version of your Will so you can verify it reflects your true wishes.

4. Data Sovereignty & Infrastructure

• Local Hosting: All personal information and documents are hosted on secure, Australian-based AWS servers (Sydney).
• Privacy Compliance: We strictly adhere to the Australian Privacy Principles (APP) regarding the storage and handling of sensitive user data.

John Ryan

Co-Founder & Estate Planning Advocate at Will Hero

John Ryan is a Co-Founder & Estate Planning Advocate at Will Hero. With a passion for making estate planning accessible to all Australians, John is helping simplify the Will process by building a visual-first, AI-assisted estate planning platform built on a library of state-specific Will clauses developed and reviewed by Australian Wills and Estates specialists.